Let us get your console ready

Four short steps. If you ordered through the Advisor, the site and cameras are already here.

Workspace2Site3Cameras4Models
Layout
Use the Advisor plan for this site
Plan v1, 11 cameras, Edge Box 16. Rooms, doors and camera positions come across; the installer confirms them at go-live.
Zones (optional)

All sites

Fresh Basket Retail Pvt Ltd, Tuesday 5 November
59/601 offline
cameras online
31 past SLA
open incidents
93%2 pts
closed inside SLA, 7 days
1,3129 percent
events, 7 days

Needs attention across sites

Intrusion, store room
Chakan DC. INC-2411, unassigned, 12 min past SLA
PPE, no helmet, Dock 3
Chakan DC. INC-2410, Suresh P., 01:40 left
01:40
Perimeter W-2 offline
Chakan DC. Port 14 no link since 04:12
Aisle 3 camera offline
Wakad store. Since 11:20 yesterday

This week

A good week across the three live sites: 42 incidents, nine fewer than last week, 93 percent closed inside SLA. PPE events fell at Chakan after the Dock 3 zone was redrawn. Both escalations were on the Chakan night shift between 02:00 and 03:00. Kothrud goes live on Saturday.

Portfolio brief, from 3 sites
Chakan DC, Tuesday 5 November, 19:33

Good evening, Meera.

Night shift starts at 22:00 with Suresh P. and Imran S. One incident is past its SLA.
Detect
41events since 22:00
6 AI models on 28 cameras
Evidence
11clips sealed
Median 2.4 s to seal, all hashed
Route
98% notified
Median 6 s to WhatsApp
Close
14min median
1 past SLA now
Report
93% in SLA, 7 days
Weekly outcome ready

Site brief

Quiet night so far. One intrusion alert at the store room at 02:14 is still unassigned and 12 minutes past its SLA. Two PPE events at Dock 3 were closed by Suresh. Perimeter W-2 has been offline since 04:12; the switch port shows no link. Storage on IPC-01 falls below 14 days on 18 November unless perimeter cameras move to events-only recording.

Site brief, 41 events since 22:00

Needs attention

Intrusion, store room
INC-2411. Unassigned. Detected 02:14
SLA +00:12
PPE, no helmet, Dock 3
INC-2410. Suresh P. Detected 06:12
01:40
Perimeter W-2 offline
No link on switch port 14 since 04:12
2h 07m

Site map

Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard
27 online1 incident, store room1 offlineLayout from the Advisor plan, confirmed by the installer
27/281 offline
cameras online
61 trial
AI models running
1,3129 percent
events, 7 days
2114 by 18 Nov
days of storage

Live, cameras with activity

LIVE REC
2 AI 06:14:52
Gate 1, wide
ANPR Pro, Intrusion
LIVE REC
2 AI 06:14:52
Dock 3
PPE Sentinel
LIVE REC
1 AI 06:14:52
Aisle B
Forklift Safety
LIVE REC
1 AI 06:14:52
Store room
Intrusion Guard, armed

Events by hour

0006121823
Peaks at 02:00 (store room) and 06:00 (shift start at the docks).

Top models, 7 days

PPE Sentinel1,240
ANPR Pro418
Forklift Safety Monitor38
Intrusion Guard11
Loitering Alert3
Fire and Smoke Watch2

Incidents

Chakan DC. Open incidents sorted by SLA; closed ones below.
IncidentCameraZoneTimeOwnerSLAStatus
Intrusion, store room
INC-2411
Store room
Intrusion Guard
Store room02:14Unassigned+00:12Open
PPE, no helmet
INC-2410
Dock 3
PPE Sentinel
Docks06:12SP Suresh P.01:40Assigned
Vehicle at fire exit
INC-2412
Parking S
Intrusion Guard
Parking06:31IS Imran S.03:29Assigned
Forklift over speed
INC-2409
Aisle B
Forklift Safety
Aisles05:48SP Suresh P.Closed in 10 minWarning issued
Loitering at Gate 1
INC-2408
Gate 1, wide
Loitering Alert
Gate23:40IS Imran S.Closed in 4 minFalse positive
Smoke suspected
INC-2407
Battery bay
Fire and Smoke
Battery bay21:08SP Suresh P.Closed in 6 minResolved on site
Closing needs an outcome (resolved on site, warning issued, false positive, duplicate, could not verify). Outcomes feed the weekly report and the model feedback loop.

Live

Chakan DC, 27 of 28 cameras online. Snapshot mode refreshes every 5 seconds until you open a camera.
LIVE REC
2 AI 06:14:52
Dock 3
PPE Sentinel
LIVE REC
2 AI 06:14:52
Gate 1, wide
ANPR Pro, Intrusion
LIVE REC
1 AI 06:14:52
Aisle B
Forklift Safety
LIVE REC
1 AI 06:14:52
Store room
Intrusion Guard, armed
LIVE REC
2 AI 06:14:52
Gate 1, wide
ANPR Pro, Intrusion
LIVE REC
2 AI 06:14:52
Dock 3
PPE Sentinel
LIVE REC
2 AI 06:14:52
Dock 1
PPE Sentinel, Forklift
LIVE REC
1 AI 06:14:52
Aisle B
Forklift Safety
LIVE REC
1 AI 06:14:52
Battery bay
Fire and Smoke
OFFLINE
1 AI 06:14:52
Perimeter W-2
No signal since 04:12
LIVE REC
1 AI 06:14:52
Parking N
Intrusion at night
LIVE REC
1 AI 06:14:52
Store room
Intrusion Guard, armed
LIVE REC
1 AI 06:14:52
Aisle D
Forklift Safety
LIVE REC
1 AI 06:14:52
Gate 1, ANPR
ANPR Pro
LIVE REC
1 AI 06:14:52
Gate 1, wide
Intrusion
LIVE REC
1 AI 06:14:52
Dock 1
PPE
LIVE REC
1 AI 06:14:52
Dock 2
PPE
LIVE REC
1 AI 06:14:52
Dock 3
PPE
LIVE REC
1 AI 06:14:52
Dock 4
PPE
LIVE REC
1 AI 06:14:52
Aisle A
Forklift
LIVE REC
1 AI 06:14:52
Aisle B
Forklift
LIVE REC
1 AI 06:14:52
Aisle C
Forklift
LIVE REC
1 AI 06:14:52
Aisle D
Forklift
LIVE REC
1 AI 06:14:52
Battery bay
Fire
LIVE REC
1 AI 06:14:52
Store room
Intrusion
LIVE REC
1 AI 06:14:52
Office
Fire
LIVE REC
1 AI 06:14:52
Parking N
Intrusion
LIVE REC
1 AI 06:14:52
Parking S
Intrusion
LIVE REC
1 AI 06:14:52
Perimeter E-1
Intrusion

Attention

Store room
Intrusion, INC-2411, 02:14
Dock 3
No helmet, INC-2410, 06:12
Perimeter W-2
Offline since 04:12

Saved views

Docks
Dock 1 to 4, 2 x 2
Night perimeter
Perimeter and gate, 3 x 3
Gate
Gate 1 wide and ANPR

Site map

Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard

Site map

Chakan DC. The Advisor layout, kept current by the installer. Click a camera to watch it.
Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard
Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard
Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard
OnlineOpen incidentOfflineInstallingField of view
Layout from the Advisor plan, confirmed by the installer on 14 FebVersion 3, locked by Meera K.

Cameras

CameraStatus
Store room
Store room zone, Intrusion Guard
Incident
Perimeter W-2
Perimeter, Intrusion Guard
Offline
Dock 3
Docks, PPE, Forklift, Fire
Online
Gate 1, ANPR
Gate, ANPR Pro
Online
Aisle B
Aisles, Forklift Safety
Online
Battery bay
Battery bay, Fire and Smoke
Online
22 more cameras

Dock 3

Chakan DC, IPC-01. 6 MP AI bullet, continuous recording, 30 days.
LIVE REC
Tue 5 Nov 19:33:12
AUTO 1080p3.1 Mbps, 0.1% loss
00020406081012141618202224
Drag the timeline to scrub. Blue is recording, marks are events. Video comes from IPC-01; cloud holds clips only.

Stream health

Good
0.1% loss
Sourcertsp://10.20.4.33/ch1, IPC-01
Stream3200 x 1800 at 15 fps, H.265
RecordingContinuous, 30 days, 2.1 GB a day
ModelsPPE Sentinel, Forklift Safety, Fire and Smoke

Running on this camera

PPE Sentinel
Zone: dock apron. Armed 06:00 to 22:00
Forklift Safety Monitor
Speed limit 6 km/h in the apron zone
Fire and Smoke Watch
Whole frame, always on

Recent events

No helmet, 1 person
INC-2410, open, assigned to Suresh
06:12
Forklift over speed, 8 km/h
Closed as warning issued
05:48
No vest, 2 persons
Closed, resolved on site
Yesterday

Investigate

INC-2411, store room intrusion. Four cameras synced to 02:14:08 on Sunday 2 November.
LIVE
02:14:08
Store room
02:14:08
LIVE
02:14:08
Back door
02:13:58, door contact
LIVE
02:14:08
Parking S
No vehicle seen
LIVE
02:14:08
Perimeter E-2
No movement
Store room
Back door
Parking S
Perimeter E-2
01:4502:0002:1502:3002:45
02:14:08All four cameras play in lockstep. Marks are events; brass is a bookmark.

What happened

Sealed

A person entered the store room through the back door at 02:14:08, three hours after closing, stayed six minutes near the high-value rack and left the same way at 02:20:12. No vehicle at the back gate in the ten minutes either side. Face not captured: the back door camera looks down at 40 degrees.

Written by IndoAI from 2 cameras and 1 door sensor

Evidence pack

Clips2 video, 02:13:40 to 02:20:12
Sensor eventsBack door contact, 02:13:58
Hash9f3a7c21 ... c41e
CustodySealed, synced, viewed by 2, exported once
Retention90 days, no legal hold

Bookmarks

Person reaches the rack
02:16:40, Meera K.
Leaves through back door
02:20:12, Meera K.

Clips and evidence

Everything that left a recorder: exports, evidence packs and shared links, with their custody state.
ClipIncidentRangeHashCustodyShared
Store room
Exported by Meera K., today 06:20
INC-241102:13:40 to 02:20:129f3a ... c41eSealed, verifiedNot shared
Dock 3
Watermarked 720p
INC-241006:11:50 to 06:13:101c88 ... 0a7dSealedSuresh P., opened 2 times
Gate 1, wide
Shared with Chakan police station
INC-238823:02:10 to 23:05:40, 28 Oct7be1 ... 44f2SealedLink expired 31 Oct
Aisle B
Forklift over speed
INC-240905:47:30 to 05:49:00a0d4 ... 91c3SealedNot shared
Battery bay
Smoke suspected, false positive
INC-240721:08:10 to 21:11:00c5e9 ... 2b61Legal holdInsurer, opened 1 time
Every export is watermarked with viewer name and time and carries a SHA-256 certificate. Every open of a shared link is logged in the evidence pack.

Recording

Retention is a cost decision. Storage first, then the policy per camera.
IPC-01, Chakan DC, 2 x 8 TB
21 days left
11.2 of 16 TB
Falls below 14 days on 18 Nov at current settings. Perimeter cameras on events only would hold 34 days. A third 8 TB drive (Rs 18,900) would hold 46.
Edge Box 16, Baner store, 8 TB
38 days left
3.8 of 8 TB
Healthy. 19 cameras continuous, 30-day target met.
Cloud evidence, all sites
42 GB used
of 100 GB
Tier 1 clips and thumbnails, 90 days. On-demand clip pulls this month: 12 of 50.
CameraZoneModeKeep forPre and post eventCloud syncDaily sizeSchedule
Dock 3
6 MP, 15 fps
Docks
30 days15 s, 45 s2.1 GB06:00 to 22:00 continuous
Gate 1, ANPR
Motorised, 15 fps
Gate
45 days10 s, 30 s3.0 GBAlways
Aisle B
6 MP, 15 fps
Aisles
30 days15 s, 45 s2.0 GB06:00 to 22:00 continuous
Perimeter W-2
6 MP, 12 fps
Perimeter
30 days15 s, 60 s0.4 GBEvents only, armed 22:00 to 06:00
Battery bay
8 MP, 12 fps
Battery bay
30 days15 s, 45 s2.8 GBAlways
Store room
4 MP, 12 fps
Store room
60 days15 s, 60 s1.2 GBAlways
22 more cameras on IPC-01

Devices

Chakan DC. One list for nodes, recorders, switches, cameras and phones.
30
devices
27/28
cameras online
1
needs attention
62%healthy
GPU load, IPC-01
DeviceAddressHealthStreamsAI modelsSignalStatus
IPC-01, Industrial PC
RTX 4000 Ada, IndoAI Node 4.2.1
10.20.4.2GPU 62%, 28 streams, storage 21 d286 modelsOnline
Gate 1, ANPR
Motorised bullet, 4 MP
10.20.4.3115 fps, 3.1 MbpsANPR Pro, IntrusionOnline
Dock 3
6 MP AI bullet
10.20.4.3315 fps, 1.9 MbpsPPE, Forklift, FireOnline
Battery bay
8 MP dome
10.20.4.4012 fps, 2.8 MbpsFire and SmokeOnline
Perimeter W-2
6 MP bullet, via DS-7732 channel 27
10.20.4.47No link on port 14 since 04:12Intrusion GuardOffline
Hikvision DS-7732, recorder
32 channels, 28 in use, passes streams to IPC-01
10.20.4.10Local retention 30 d28Online
PoE switch, 24 port
82 W of 250 W used. Port 14 no link
10.20.4.323 ports upDegraded
Showing 7 of 30. Cameras are grouped under the node that processes them.

Sites and zones

Four sites. The layout here is what the Advisor drew, corrected on site, and what the live map shows.
Chakan distribution centre
28 cameras, 9 zones, Industrial PC
3
Baner store
19 cameras, 6 zones, Edge Box 16
Wakad store
12 cameras, 5 zones, Edge Box 16
Fresh Basket, Kothrud
11 cameras planned, installing

Zones at Chakan DC

Truck yard
2 cameras
Docks
4 cameras, PPE and Forklift
Aisles
7 cameras
Battery bay
1 camera, Fire
Store room
1 camera, Intrusion 22:00 to 07:00
Office
1 camera
Gate
2 cameras, ANPR
Parking
2 cameras
Perimeter
4 cameras, Intrusion at night

Chakan distribution centre

Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard
AddressPlot 14, MIDC Phase 2, Chakan, Pune 410501
TypeWarehouse and distribution
NodeIPC-01, Industrial PC
LayoutVersion 3, confirmed by Sai Enterprises on 14 Feb 2026
ShiftsDay 06:00 to 14:00, 14:00 to 22:00, Night 22:00 to 06:00
Site contactSuresh Pawar, night supervisor
Uptime, 30 days99.6 percent
Installed14 Feb 2026

AI models

Chakan DC. Six models on 28 cameras. New models come from the Vision store on indo.ai and appear here once enabled.
Vision store
6
models active
41/28
camera assignments
1,3129 percent
events, 7 days
19,650Rs
per month, billed yearly
ModelCamerasEvents, 7 dPrecisionFalse alerts a dayTierStatus
PPE Sentinel 3.2, IndoAI121,24096%0.4VerifiedActive
Fire and Smoke Watch 2.1, IndoAI28298%0.1VerifiedActive
Forklift Safety Monitor 1.8, IndoAI63894%0.3VerifiedActive
Intrusion Guard 2.4, IndoAI81197%0.2VerifiedActive
ANPR Pro 4.0, IndoAI141899%0.0VerifiedActive
Loitering Alert 1.2, IndoAI2391%0.5VerifiedTrial
Crowd Density Estimator 2.0, Sahyadri Vision0VerifiedPasses on 9 cameras
Browse and buy models on the Vision store
Hardware, AI models, agents and installation in one catalogue, checked against this site's cameras.
Open store
Need something the store does not have?
Custom models are built by IndoAI's CV team on your footage, with a test report before go-live.

PPE Sentinel on Dock 3

Zone, schedule, sensitivity and actions. Test on the last 24 hours before saving.
Dock apron
Drag the corners. Only people inside the zone are checked. The racking floor can be a second zone with its own grace period.

Cameras with this model

When to watch

How sensitive

Medium: a person must be without a helmet for 8 seconds before an incident is raised. High drops this to 3 seconds and raises more false alerts at shift start.
Create an incident
Medium severity, 2 hour SLA
Seal a clip
15 s before to 45 s after
WhatsApp the shift supervisor
Suresh P. on this shift
Slack #safety-chakan
Connected
Speaker warning
Camera has no speaker
Webhook to SAP EHS
Not configured

Custom models

Models IndoAI builds for you on your own footage, with a test report before go-live.
Pallet stacking height
Flags stacks above 3 pallets in aisles
StatusValidating
Precision on your footage93 percent
Cameras6 aisles
Go-liveAfter your sign-off
Truck dwell at docks
Time from reversing to departure per dock
StatusActive
Precision on your footage97 percent
Cameras4 docks
Since12 Sep 2026
How it works
You describe the behaviour and point at cameras. IndoAI collects two weeks of clips, labels them, trains, and tests on footage you have not seen. You approve the test report, then it runs on your node like any other model. Typical build: four to six weeks.
Read about custom AI on indo.ai

Requests

RequestSitesRequested byStatusNext step
Pallet stacking heightChakan DCMeera K., 20 SepValidatingYour sign-off on the test report
Truck dwell at docksChakan DCRohan D., 2 AugActiveQuarterly accuracy review
Shelf gap detectionBaner, WakadNitin S., 28 OctCollecting footageTwo weeks of aisle clips

Analytics

Outcomes over time, across sites. Last 30 days.
94%3 pts
PPE compliance score
31218 percent
violations, 30 days
92
repeat offenders
143 min
min, mean time to close

PPE compliance, trend

Chakan DCBaner storeWakad store
10075502505 Oct12 Oct19 Oct26 Oct2 Nov

Violations by type

No helmet
194
No vest
88
No shoes
19
No gloves
11

By site

Chakan DC95 percent, up 3
Baner store97 percent, up 1
Wakad store93 percent, up 5

Hourly distribution, Chakan DC

Violations per hour, last 7 days
MonTueWedThuFriSatSun
0006121823Less More
Shift starts at 06:00 and 14:00 are where helmets come off. A 10-minute grace at shift start would cut false alerts by about a third without hiding real violations.

Repeat offenders

HR report
PersonZoneViolationsLast
R Worker 0417Dock 39Today 06:12
K Worker 0233Aisle B6Yesterday
M Worker 0871Dock 15Mon
A Contractor, SaiBattery bay4Sun
D Worker 0109Dock 44Sat
Identities come from Visitor Recognition where enabled, otherwise from badge numbers the supervisor adds at close.

Reports

Scheduled reports and their latest runs.
ReportScopeScheduleRecipientsLatest
Weekly outcome
Incidents, closure, ownership, outcomes
Chakan DCMonday 06:00Meera K., Rohan D., Suresh P.Ready, 26 Oct to 1 Nov
PPE compliance
By zone and shift
All sitesDaily 18:00Meera K.Ready
Device uptime
Per camera, monthly
All sites1st of the monthMeera K.Ready
Evidence audit
Who viewed, exported and shared
All sitesMonthlyRohan D.Ready
Attendance
Face recognition at Gate 1
Chakan DCDailyNeeds Visitor Recognition
Footfall
Entries, dwell, conversion
Baner, WakadWeeklyNitin S.Ready

Weekly outcome, 26 Oct to 1 Nov

Chakan DC. The report a site owner forwards.

A good week. 42 incidents, nine fewer than last week, and 93 percent closed inside SLA. PPE events fell after the Dock 3 zone was redrawn on Tuesday. Two escalations reached Admin, both on the night shift between 02:00 and 03:00, which is where cover is thinnest. Storage on IPC-01 will need a decision before 18 November.

Written by IndoAI from closed incidents
429
incidents
93%2 pts
closed in SLA
143 min
min median close

Incidents by day

Open and closed
108520MonTueWedThuFriSatSun

By type

TypeCountvs last week
PPE24down 9
Forklift speed8same
Intrusion4up 2
Loitering3trial
Fire and smoke2both false positive
Vehicle1

Ownership

SP
Suresh Pawar
19 closed, median 9 min
IS
Imran Shaikh
14 closed, median 16 min
?
Unassigned at close
2, both night shift

Outcomes

Resolved on site
26
Warning issued
9
False positive
5
Could not verify
2

Team and roles

Fresh Basket Retail. Two roles on purpose, plus time-boxed temporary access.
NameRoleSitesOn shiftLast activeStatus
MK Meera Kulkarni meera@freshbasket.inAdminAll sitesNowActive
RD Rohan Deshmukh rohan@freshbasket.in, CFOAdminAll sitesYesterdayActive
SP Suresh Pawar +91 98xxx 11223OperatorChakan DC Night, until 06:002 min agoActive
IS Imran Shaikh +91 98xxx 44110OperatorChakan DC Night, until 06:0014 min agoActive
NS Nitin Sawant nitin@freshbasket.inOperatorBaner, Wakad, KothrudTodayActive
SE Sai Enterprises InstallerTemporaryKothrud until 10 NovTodayActive
Admin
Everything: settings, money, people, devices, models, retention, legal hold. Two-factor required.
Operator
Watch, search, assign, close, notes and evidence, handover, book a visit. Cannot change settings or money.
Temporary
Operator rights on named sites until an expiry. For installers and auditors. Expires on its own.

Integrations

8 connected, 24 available. Every integration uses the same event schema the mobile app and agents use.

Notifications and messaging

WA
WhatsApp Cloud APIAlerts, clips, handover notes
Connected
@
Email, SMTPReports and invoices
Connected
Sl
Slack#safety-chakan, #ops
Connected
T
Microsoft TeamsNot connected
SMS
SMS, MSG91OTP and fallback alerts
Connected
Ex
Voice calls, ExotelHigh severity escalation
Connected

Video management systems

IR
IndoAI RecorderDefault on IPC and Edge Box
Connected
ON
ONVIF recordersHikvision DS-7732 at Chakan
Connected
Mi
Milestone XProtectEnterprise adapter
G
Geutebruck G-CoreEnterprise adapter, via AMG
Ge
Genetec Security CenterEnterprise adapter
Nx
Network OptixEnterprise adapter

Enterprise systems

SAP
SAP S/4HANAEHS incidents
DP
DutyParAttendance from Gate 1
Connected
Sf
SalesforceNot connected
Zo
Zoho PeopleNot connected
PB
Power BIOutcome dataset, nightly
Connected
API
Webhooks, custom3 active
Connected

Settings

Organisation, security, data and billing.

Organisation

Branding

Shown on shared evidence pages, reports and emails. The console itself keeps the IndoAI design.

Security and SSO

Two-factor authentication
Required for all Admins
SSO, Google Workspace
Connected, freshbasket.in
Connected
SAML, Okta
Not configured
IP allowlist
Off
Session timeout
8 hours
Active sessions
2 (this computer, Meera's phone)

API and developers

NameTokenCreatedLast used
Power BI nightlyind_live_...8f2a14 Feb 2026Today 02:00
SAP EHS bridgeind_live_...c91d3 Sep 2026Never

Webhooks

EndpointEventsLast deliverySuccess rateStatus
https://ehs.freshbasket.in/indoaiincident.created, incident.closed06:12 today99.4%Active
https://hooks.slack.com/...incident.created06:12 today100%Active

Billing and plan

Manage on the store
Business
IndoAI Platform plan
59
cameras of 80
14 Feb
next renewal, 2027
InvoicePeriodAmountStatus
INV-2026-07731Order IND-2026-04471Rs 3,53,400Paid
INV-2026-06120AI models, Chakan, 2026Rs 2,35,800Paid
INV-2026-06119Platform, 2026Rs 70,800Paid

Notifications

ChannelHighMediumLowRecipients
WhatsAppOn-shift operators, Admins
EmailAdmins, daily digest for Low
Slack#safety-chakan
SMSFallback when push fails
Voice callAdmins, after 5 min unacknowledged
Quiet hours
22:00 to 06:00 for Medium and Low. High always comes through.

Data and retention

Raw video on site
Per camera, see Recording. Default 30 days
Evidence packs
Clips and manifests, cloud and node
Analytics and metadata
Events, outcomes, embeddings
Region
India, Mumbai. Video never leaves the site
asia-south1
Face data
Templates stay on the node; consent notices at entrances
Data principal requests
Access, correction, erasure under the DPDP Act

Audit log

TimeActorActionTargetIP
06:20:14Meera K.Exported clip with watermarkINC-2411103.21.58.4
06:05:02Suresh P.Power-cycled PoE port 14Chakan switch10.20.4.90
02:44:08SystemEscalated to Admin, SLA breachINC-2411
Yesterday 18:10Meera K.Changed retention to events onlyPerimeter E-1103.21.58.4

Danger zone

Pause all AI models
Stops inference and billing on every site. Needs a second Admin
Transfer ownership
Move the workspace to another Admin
Delete workspace
Deletes sites, devices, evidence and users after a 30-day hold

Help and support

Diagnostics first, then a person.
Documentation
Setup, recording, models, integrations, API.
Open docs
Customer success manager
Priya Nair. Quarterly review due 20 Nov.
Open a ticket
Diagnostics are attached automatically.

Diagnostics, run just now

Console 4.0.0, Chrome 131
Cloud reachable, 61 ms
IPC-01 reachable, 38 ms
Dock 3 stream: 1.9 Mbps, 0.1 percent loss
Perimeter W-2 offline since 04:12
Matches a known issue
PoE port with no link. The guided fix is on the camera.

Common questions

How do I add a camera that is on an existing NVR?
Can IndoAI run fully on premises?
What is the difference between a model and an agent?
How does IndoAI handle DPDP consent for face recognition?
Why does the live wall show snapshots instead of video?

Intrusion, store room

INC-2411. Sunday 2 Nov, 02:14:08. Chakan DC. 12 minutes past SLA
HighUnassignedSealed
02:14:08
Store room camera, 6 min 4 sSHA-256 9f3a...c41e

A person entered the store room through the back door at 02:14:08, three hours after closing. They stayed six minutes near the high-value rack, handled items on the second shelf, and left the same way at 02:20:12. No vehicle was seen at the back gate. Face not captured: the back door camera looks down at 40 degrees.

Written by IndoAI from 2 cameras and 1 door sensor
Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard

Detection

ModelIntrusion Guard 2.4
ZoneStore room, whole room
Armed22:00 to 07:00
ConfidenceHigh
Also seen byBack door camera, 02:13:58

Timeline

Detected and clip sealed
02:14:31 on IPC-01
Alert sent
Push and WhatsApp to Suresh P. and Imran S. 02:14:33
Viewed by Suresh P.
02:16:02, not assigned
SLA breached, escalated to Admin
Meera K. notified 02:44:08
Waiting for an owner
Now

Perimeter W-2

Chakan DC. 6 MP bullet via DS-7732 channel 27. Offline for 2 hours 7 minutes
OFFLINE
Last frame 04:11:58
Switch port 14 shows no link
The camera is not drawing PoE power, which usually means a cable or connector fault, not the camera.
Power-cycle port 14 from here
Check the port light on the switch
Reseat the cable at the camera junction box
Still offline: book a technician visit

Camera

Sourcertsp://10.20.4.47/ch1
NodeIPC-01, via DS-7732 channel 27
Normal stream15 fps, 2.1 Mbps, H.265
RecordingEvents only, 30 days
ZonePerimeter west
ModelsIntrusion Guard, armed 22:00 to 06:00

Position on the map

Edit
Parking NParking SBattery bayStore roomOfficeGate 1Dock 1Dock 2Dock 3Dock 4Back doorABCDEFTruck yard

IPC-01, Industrial PC

Chakan DC. RTX 4000 Ada, IndoAI Node 4.2.1, up to date
62%
GPU load
28/32
streams
21
days of storage
40 s
since cloud sync
Reachable from cloud, 38 ms
Time in sync, NTP
Recorder connected, 28 of 32 channels
AI models loaded, 6 of 6
Storage above 14 days

About

SerialIPC-2026-00417
Site network10.20.4.0/24, VLAN 40
RecorderIndoAI Recorder 4.2 (Frigate 0.16 pinned)
Installed14 Feb 2026 by Sai Enterprises
WarrantyUntil 13 Feb 2029
Esc
Moments on IPC-01, searched 30 days in 1.8 s
Dock 2, 05:41:12Strong match. Forklift reversing to the dock apron, one person nearby
Enter
Dock 2, 05:52:40Strong match. Forklift stationary, pallet loading
Aisle B, 06:03:05Possible match. Forklift leaving Dock 2 towards Aisle B
Jump to
Incidents3 open, 1 past SLA
G I
Dock 3Camera, Chakan DC
Site mapChakan DC
G M
Searches the semantic video index on the site node. Nothing leaves the site. Save a moment as evidence from Investigate.